Job Description
Step into a world where service meets elegance at ACCOR, one of the world’s leading hospitality brands. As a Waiter/Waitress in Qatar, you’ll have the opportunity to provide outstanding guest experiences at a luxury property that values authenticity, care, and professional excellence. Join a team that believes in creating meaningful connections and lasting memories.
About Company:
ACCOR is a global hospitality group offering a diverse portfolio of premium brands across 110+ countries. Known for its innovation and limitless career opportunities, ACCOR provides an inclusive culture that encourages team members to thrive professionally and personally. By joining ACCOR in Qatar, you’ll contribute to world-class service within a luxury hotel setting while unlocking your potential in an environment that inspires creativity, respect, and excellence.
Responsibilities for Waiter/Waitress:
The responsibilities for the job of Waiter/Waitresses are as following.
- Greet guests with warmth and professionalism, ensuring a memorable dining experience
- Present menus and daily specials in a proactive and knowledgeable manner
- Serve food and beverages according to hotel service standards and etiquette
- Clear and reset tables quickly and efficiently
- Follow all grooming and hygiene standards as required
- Anticipate guest needs and respond promptly to requests
- Maintain detailed knowledge of menu items, garnishes, and beverage pairings
- Use service checklists for opening and closing procedures
- Record guest preferences and update guest profiles for personalized service
- Monitor and follow up on guest feedback, reporting any issues via the glitch system
- Comply with HACCP, FIFO, and food safety regulations
- Attend daily briefings and participate in all required training sessions
- Collaborate with team members to meet daily financial and customer satisfaction targets
- Assist in maintaining cleanliness, stock levels, and presentation of service stations
Requirements for Waiter/Waitress:
The requirements for the job of Waiter/Waitresses are as following.
- 1–2 years of experience in a similar food & beverage service role, ideally in luxury hotels or fine dining
- High school diploma or equivalent preferred
- Fluent in English; additional languages are a plus
- Familiarity with food safety and hygiene standards
- Ability to work flexible shifts, including evenings, weekends, and holidays
- Good understanding of POS systems and basic financial handling procedures
- Willingness to follow the hotel’s evacuation, emergency, and safety protocols
Skills and Knowledge Desired:
- Exceptional interpersonal and communication skills
- Strong attention to detail and guest-oriented approach
- Professional appearance and courteous demeanor
- Ability to work efficiently in a fast-paced, multicultural team
- Positive attitude, adaptability, and eagerness to learn
- Proactive problem-solving with minimal supervision
Benefits Package:
- Work in a prestigious 5-star hotel environment
- Training and development with global career opportunities
- Multicultural and inclusive team culture
- Access to employee recognition programs and care initiatives
- Potential for internal promotions within the ACCOR brand
- Staff meals, uniforms, and discounts on hotel services
