Waiter Job in Australia

Job Description

Waiter Job in Australia is a senior hospitality opportunity at JŌJI, a new Japanese rooftop restaurant and cocktail bar in Sydney CBD. The venue operates seven days a week and is looking for experienced senior section waiters who enjoy delivering high-quality guest service. The role offers a 5% service charge shared with the team, plenty of hours, different shift options, regular training, development opportunities, venue discounts, and potential career growth within the ESCA Group.

Waiter Job in Australia – About the Role

What does it take to create a memorable restaurant experience? At JŌJI, service is about more than taking orders and delivering food. It is about understanding guests, paying attention to small details, and creating a warm and professional experience.

JŌJI is located above the corner of George and King Street on top of the Cartier building in Sydney CBD. The venue combines Japanese-inspired design, creative cocktails, food, panoramic city views, live music, and DJ performances.

JŌJI is part of ESCA Group, which operates several recognized Sydney venues, including Aalia, Nour, ITO, Henrietta Surry Hills, Henrietta Bondi, Besa, and Aalia Wine Room. The group also has more projects planned, creating opportunities for professional development.

Key Responsibilities

The senior section waiter will help maintain a high standard of service throughout the venue. Main responsibilities include:

• Providing exceptional service with confidence and attention to detail.
• Anticipating and fulfilling guests’ needs.
• Working closely with the team to provide smooth and consistent service.
• Creating positive experiences for guests.
• Supporting the refined service style expected at JŌJI.

The role requires someone who can remain calm during busy periods while maintaining professionalism and strong attention to detail.

Waiter Job Requirements and Skills

Candidates should have at least two years of experience in a similar role. Previous experience in a high-end or luxury hospitality environment is preferred. Experience in fine dining or upscale cocktail bars is also a significant advantage.

Successful candidates should have:

• Strong communication skills.
• A genuine passion for hospitality.
• Excellent food and beverage knowledge.
• A positive attitude and confidence under pressure.
• A professional and well-presented appearance.
• Strong attention to detail.
• The ability to communicate warmly with guests and colleagues.
• A desire to learn and improve.
• A commitment to high service standards.
• The ability to work effectively as part of a team.

Salary and Benefits

The job advertisement does not state a specific salary or hourly pay rate. However, it confirms that JŌJI has a 5% service charge on all bills that goes back to the team. The venue also offers plenty of hours and a wide range of shifts.

Other benefits include:

• Regular training.
• A personalized development plan.
• Discounts across ESCA venues.
• Opportunities for growth and promotion.
• An extra paid day off for your birthday.
• A bi-annual team night out.
• Support from experienced professionals and mentors.

As general industry context, Jobs and Skills Australia reports 129,300 waiters employed in Australia, with 83% working part-time. Its May 2025 earnings data lists median full-time weekly earnings for waiters at $1,346 before tax and median hourly earnings of $35. These are occupation-wide statistics, not the advertised pay for this particular JŌJI position.

Hospitality Industry in Australia

The broader Australian Accommodation and Food Services industry employed about 967,200 people based on February 2026 data. Waiters are listed as the largest employing occupation within this industry.

This information shows the size of Australia’s hospitality sector, while the JŌJI advertisement focuses specifically on an experienced senior waiter position in Sydney.

Why Join ESCA Group?

ESCA aims to create venues built around warmth, positivity, creativity, and professional development. The company says it invests in its team through training, development plans, experienced mentors, and opportunities for advancement.

JŌJI also offers a distinctive workplace setting where food, cocktails, music, design, and guest service come together. Candidates who enjoy refined hospitality and want to grow within a hospitality group may find the role aligned with their professional goals.

How to Apply

Interested candidates can apply for the Waiter Job in Australia by clicking the Apply Now button and submitting their application through Zapid. Candidates should highlight their relevant hospitality experience, communication skills, food and beverage knowledge, and ability to deliver high-quality service.