Store Supervisor Job In Dubai

Job Description

The role of a Store Supervisor is critical to ensuring smooth, efficient, and profitable store operations. This position requires strong leadership, operational expertise, and the ability to manage teams while maintaining high service and quality standards. As a Store Supervisor at talabat, you will play a key role in delivering an exceptional customer experience while supporting the company’s rapid growth in the region.

About the Company

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform. The company’s mission is to deliver an amazing experience—fast, easy, and directly to customers’ doors. Delivery Hero operates in more than 70 countries worldwide and is headquartered in Berlin, Germany. Listed on the Frankfurt Stock Exchange since 2017, Delivery Hero is also a member of the MDAX stock market index. talabat continues to be a market leader in the Middle East, driven by innovation, operational excellence, and customer focus.

Responsibilities

• Manage end-to-end store operations including staffing, scheduling, ordering, receiving, stocking, picking, and packing
• Coordinate and supervise daily store activities to ensure smooth operations
• Optimize staff utilization through multitasking roles to improve productivity
• Oversee store replenishment to prevent overstocking and out-of-stock situations
• Ensure accurate inventory management and stock control processes
• Monitor inbound and outbound processes in line with policies and SOPs
• Continuously review fulfillment operations and recommend process improvements
• Control operational costs and manage budgets to ensure store profitability
• Supervise hygiene, sanitation, safety, and security standards
• Maintain store equipment, infrastructure, and facilities in good condition
• Manage internal and third-party maintenance activities
• Address store-related shrinkage and loss prevention measures
• Collaborate with the Operations Manager to resolve issues and implement solutions

Requirements

• 5–7 years of experience in a supermarket or restaurant environment
• Hands-on experience in store operations management
• Proven ability to manage and lead teams effectively
• Experience in inventory management and cost control
• Strong understanding of service level standards and SOP compliance
• Fluency in English
• Arabic language skills are highly advantageous

Skills

• Strong leadership and team management skills
• Excellent communication skills
• Robust interpersonal and intercultural abilities
• Problem-solving and decision-making skills
• Ability to work in a fast-paced, dynamic environment
• Strong organizational and multitasking skills
• Hands-on approach with operational tools and systems
• Willingness to learn and adapt to change

Benefits

• Opportunity to work with a globally recognized organization
• Career growth and professional development opportunities
• Dynamic and inclusive work environment
• Exposure to international best practices
• Contribution to a fast-growing and innovative delivery platform
• Supportive culture focused on efficiency and customer satisfaction