Job Description
Information & Communication Technology W.L.L is seeking a Senior Account Manager to join its team in Doha. This role is designed for a highly motivated professional with proven experience in account management and digital/ICT sales. The successful candidate will be responsible for managing key accounts, driving business growth, and ensuring client satisfaction through strong relationships and innovative solutions.
About Company:
Information & Communication Technology W.L.L is a leading provider of advanced ICT solutions in Qatar. The company focuses on delivering innovative digital technologies, infrastructure, and services that empower organizations to achieve their business goals. With a commitment to excellence, ICT W.L.L partners with global technology leaders to bring world-class solutions in networking, digital transformation, cloud, and enterprise systems. The company thrives on a customer-first approach, ensuring long-term partnerships and measurable value for its clients.
Responsibilities for Senior Account Manager:
The responsibilities for the job of Senior Account Managers are as following.
Technical & Operations
- Develop and implement account strategies and roadmaps for assigned clients.
- Deliver accurate sales forecasts and achieve business objectives.
- Build and maintain strong vendor and channel partner relationships aligned with company strategy.
- Manage and expand a portfolio of existing and potential customers.
- Conduct market research to identify trends, opportunities, and client needs.
- Oversee the entire sales cycle from quotation to payment collection.
- Monitor credit performance, outstanding settlements, and audit resolutions.
- Ensure proper stock management and accurate inventory control.
- Generate long-term revenue and profitability through effective account management.
- Oversee marketing initiatives, targeted programs, and progress monitoring.
- Leverage CRM systems (Salesforce.com) to manage leads, opportunities, and deal registrations.
- Continuously evaluate business processes and recommend improvements for efficiency.
Talent Development
- Lead, mentor, and coach team members to foster empowerment and ownership.
- Identify and develop team capabilities while ensuring succession planning.
- Conduct performance reviews, assess training needs, and oversee development programs.
Requirements for Senior Account Manager:
The requirements for the job of Senior Account Managers are as following.
Education
- Bachelor’s degree in Sales, Marketing, or a related field.
Experience
- Minimum of 7 years of relevant experience in account management, preferably in ICT or digital industries.
Skills and Knowledge Desired:
- Strong sales and account management expertise.
- Excellent relationship-building and client engagement skills.
- Proficiency in CRM tools (Salesforce preferred).
- Ability to analyze market trends and create growth strategies.
- Strong communication, negotiation, and presentation abilities.
- Leadership and team development skills.
- Problem-solving and process improvement mindset.
Benefits Package:
- Competitive salary package aligned with experience and market standards.
- Health insurance and other employee welfare benefits.
- Professional growth opportunities within ICT W.L.L’s expanding operations.
- Exposure to cutting-edge digital and ICT technologies.
- Collaborative and innovation-driven work culture.
- Opportunities to lead key accounts and contribute to national digital transformation.
