Receptionist Jobs in Australia

Job Description

Gateway Automotive Wollongong is embarking on an exciting new chapter under fresh management. We are seeking a friendly, professional, and motivated Service Receptionist to join our growing team. This role is a fantastic opportunity for someone who enjoys customer interaction, thrives in a fast-paced environment, and is eager to grow within a supportive dealership group.

About Company:

Gateway Automotive Wollongong is part of a dynamic and customer-focused dealership group dedicated to delivering outstanding service across multiple franchises. With integrity, teamwork, and excellence at the heart of what we do, we are committed to building lasting relationships with our customers while creating a rewarding workplace for our employees.

Responsibilities for Receptionist:

The responsibilities for the job of Receptionists are as following.

• Be the first point of contact for customers in the service department.
• Answer inbound calls, manage service bookings, and respond to enquiries.
• Assist with scheduling and managing the daily service diary.
• Provide timely updates and clear communication between customers and the service team.
• Ensure every customer experience is welcoming, efficient, and hassle-free.
• Provide general administrative support to the Service Department.

Requirements for Receptionist:

The requirements for the job of Receptionists are as following.

• Previous experience in reception, administration, or customer service (automotive industry experience desirable but not essential).
• Strong communication and organisational skills.
• Professional phone manner with a customer-first approach.
• Ability to work efficiently in a fast-paced environment with attention to detail.
• Proficiency with computer systems and willingness to learn dealership software.

Skills and Knowledge Desired:

• Customer service and relationship building.
• Organisation and time management.
• Professional communication (in-person, phone, and email).
• Multitasking and problem-solving.
• Team collaboration.

Benefits Package:

• A welcoming workplace culture under new management.
• Ongoing training and professional development.
• Opportunity to grow within a multi-franchise dealership group.
• Competitive remuneration package.
• Convenient Wollongong location with on-site parking.