Job Description

Public Area Attendant Job in New Zealand at Sudima Queenstown Five Mile Hotel is hiring a full-time Public Area Attendant. The job pays $25.50 per hour for at least 30 hours each week. The role includes cleaning guest rooms, public areas, and back-of-house areas. You need at least 3 months of similar work experience, good attention to detail, a positive attitude, and a valid Right to Work in New Zealand.

About the Job

We are looking for a passionate Public Area Attendant to work at Sudima Queenstown Five Mile Hotel.

The Public Areas Attendant will consistently provide an exceptional level of service that exceeds the expectations of our guests. While the duties below are specific to this role, you may also be expected to work in other departments when needed.

You will be responsible for ensuring that guest rooms and public areas of the hotel are clean and that the hotel is maintained to a high standard at all times. Sudima Hotel employees are here to ensure our guests make the most of their stay. We have one passion: you. We care, we do the right thing, and we work together. You are expected to demonstrate these values in your day-to-day interactions with guests and employees.

This is a full-time permanent position with a minimum of 30 hours per week. This role pays $25.50 per hour.

Requirements

Responsibilities | Ngā haepapa

If you are a great team player, enjoy working in a busy environment, and have a great eye for detail, keep reading!

• Be responsible for cleaning all back-of-house areas.
• Clean and maintain well-presented front-of-house public areas, including the gym.
• Carry out extra duties and special cleaning as directed.
• Perform related duties and special projects as assigned by the Executive Housekeeping Manager/Supervisors.
• Provide a warm, friendly welcome whenever you contact a guest and assist with directions if needed. Carry out work in a manner that affects guests as little as possible.
• Ensure and maintain the security of the personal information of guests and team members of the hotel. Report all items of value left by guests and submit them to lost and found with information about the room number and location where they were found.
• Clean and service guest rooms and public areas according to the hotel’s standards and procedures. Use the correct cleaning chemicals for designated surfaces according to H&S regulations and hotel requirements.
• Maintain a positive, upbeat attitude when communicating with co-workers and management.

About You | Ko koe tēnei

• A minimum of 3 months of experience in a similar role.
• Available to work a minimum of 30 hours flexibly across a rostered working week, including weekends and public holidays.
• Takes pride in work and has exceptional attention to detail.
• Ability to remain calm under pressure and spot and resolve problems efficiently.
• Willing to go the extra mile to ensure guests make the most of their day.
• Exceptional grooming and hygiene standards.
• Valid Right to Work in NZ.

Benefits

We Are All Valued | He kura te tangata

• Discounts at our hotels, restaurants, and spas across our network.
• Staff, family, and friends rates at our hotels.
• Free onsite parking.
• Excellent reward and recognition events.
• Service and anniversary gifts and benefits.
• Wellbeing programme, including health insurance discounts.
• Paid training and individual Employee Development Plans.
• Training towards NZQA qualifications and our own online digital learning platform.
• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment.

Who We Are – Ko Wai Mātou

Here at Sudima Hotels, we have one passion: you. We care, we do the right thing, and we work together. As a Sudima team member, you will demonstrate these values through your day-to-day actions, however great or small.

We believe ‘We Are All Valued – He Kura te Tangata’, and our success is a direct reflection of our people and our company culture. Awarded ‘Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day, and we think you will too!

Hind Management, the company behind Sudima Hotels, operates award-winning hotels, restaurants, bars, and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet.

Nau mai, haere mai, tauti mai!

At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at car – @hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am – 5pm.

E manawanui ana tātou – We care

Ka mahi tahi tātou – We work together

Ka whai tātou i te tika – We do the right thing

He kura te tangata – We are all valued