Housekeeping Job in Japan

Job Description

Housekeeping Job in Japan is a full-time Guest Experience Expert role in Tokyo. The job focuses on helping guests during their stay, handling guest requests, completing reports, and supporting daily hotel operations. In addition, the role requires professional communication, company policy compliance, confidentiality, asset protection, and quality standards. The job also requires a professional uniform, appearance, and communication. No related work experience or supervisory experience is required. A high school diploma or G.E.D. equivalent is preferred.

About the Job

Additional Information

Job Number: 26106957

Job Category: Rooms & Guest Services Operations

Location: 1-4-1 Mita, Tokyo, Tokyo, Japan, 153-8580 VIEW ON MAP

Schedule: Full Time

Located Remotely? N

Position Type: Non-Management

Position Summary

Our jobs are not just about giving guests a smooth check-in and check-out. Instead, we aim to create a memorable and unique experience. Our Guest Experience Experts take the initiative and provide a wide range of services throughout each guest’s stay.

They move around their work area and handle tasks as needed. For example, they process operational needs, respond to guest requests, complete reports, and share local highlights with guests. As a result, they make each transaction part of the guest experience.

No matter which position you hold, a few things remain critical to success. First, create a safe workplace and follow company policies and procedures. Next, maintain confidentiality and protect company assets. Also, uphold quality standards and keep your uniform, personal appearance, and communication professional.

Guest Experience Experts spend extended periods on their feet. Therefore, they may stand, sit, or walk for long periods. They also take a hands-on approach to their work. This includes moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Finally, Guest Experience Experts must complete these tasks and other reasonable job duties as requested. Doing so helps them support guests and the business each time.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. The company welcomes all and provides access to opportunity. In addition, Marriott actively fosters an environment where associates can value and celebrate their unique backgrounds. The company considers its rich blend of culture, talent, and experience a major strength. Marriott also follows non-discrimination practices on any protected basis, including disability, veteran status, or another basis protected by applicable law.

At Westin, we help guests regain control and improve their well-being when they need it most while traveling. We aim to help guests become the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life.

We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate, active, and take pride in maintaining your well-being. You are also optimistic and adventurous.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.