Housekeeping Attendant Jobs in Dubai

Job Description

Housekeeping Attendant Jobs in Dubai. The Lana, Dorchester Collection in Dubai is seeking a dedicated and passionate Housekeeping Attendant to join their team. This permanent, full-time role offers a competitive salary, world-class development opportunities, and a range of benefits including private medical insurance, life insurance, complimentary stays at sister hotels, meals on duty, and company-provided accommodation and transportation. As a Housekeeping Attendant, you will be responsible for maintaining the cleanliness and order of guest rooms, public areas, and pantries, ensuring an exceptional guest experience. If you have at least 1 year of experience in a similar role in a luxury hotel and a strong commitment to service excellence, we invite you to apply and become part of The Lana’s extraordinary team.

Full Job Description

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests, where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour, and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide. We care about your career and are known for having the absolute best people in the industry. When you join us as a Housekeeping Attendant you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

You’ll Get

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels. Stay up to twice a year at each hotel!
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

What You’ll Do

• You will be responsible for cleaning guest rooms, corridors, floor public areas and pantries according to standards established by the hotel to ensure our guests receive nothing but the best experience.
• Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair.
• Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries.
• Keep informed of hotel product and service knowledge in order to answer guest questions.
• Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.
• Report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.
• Provide the turn down service to assigned guest rooms according to standards established by the hotel.
• Help control guest and cleaning supplies to save costs.
• Update assignment once job is completed and record all relevant guest preferences and maintenance.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Housekeeping Attendant, you’ll have the opportunity to bring these to life and continue to create our legacy.
• You will be motivated, passionate and commitment.

What You’ll Bring

• You’ll bring your unique personality and passion to the role and the team.
• You have a talent for problem solving attention to detail and ability to quickly adapt to a constantly changing environment.
• As a detail orientated and hands on Team Player with strong interpersonal skills, you will be able to interact with all departments to ensure a cohesive working environment and to get things done.
• You will be passionate, dynamic and guest focused who pride themselves on their ability to deliver extraordinary levels of guest service and provide creative solutions to our guests.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong guest service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• You will have a least 1-year experience in a similar position in a luxury 5-star hotel.
• You will have a high school education.