Housekeeper Jobs in New Zealand

Job Description

We are seeking two experienced Housekeeper/Receptionists to join our team at a busy accommodation complex in the heart of Mt Maunganui. This dual role requires individuals who have both housekeeping and reception experience, a keen eye for detail, and a strong focus on customer service. As part of the hospitality industry, this role operates on a rotating roster, including weekends and holidays, to meet business needs.

About Company:

Our accommodation complex is a well-established holiday destination located in beautiful Mt Maunganui. We pride ourselves on providing comfortable stays and excellent service to guests all year round. Our team values professionalism, teamwork, and a passion for hospitality to ensure every guest enjoys a memorable experience.

Responsibilities for Housekeeper:

The responsibilities for the job of Housekeepers are as following.

• Clean guest rooms and common areas to the highest standard.
• Follow daily task lists and cleaning rosters.
• Report any damage, lost property, or maintenance issues promptly.
• Comply with Health and Safety processes.
• Correctly maintain and use cleaning equipment and chemicals.
• Support the Head Housekeeper, Managers, or staff with extra cleaning tasks when required.
• Perform unpleasant duties as necessary (e.g., cleaning bodily fluids, vomit, excrement, or blood).

Requirements for Housekeeper:

The requirements for the job of Housekeepers are as following.

• Proven experience in both housekeeping and reception roles (essential).
• Strong multitasking and time-management skills.
• Excellent customer service and communication skills.
• Proficiency with office systems and software (MYOB experience highly regarded).
• Ability to work on a rotating roster, including weekends and holidays.
• Reliable, professional, and able to work independently or in a team.

Skills and Knowledge Desired:

• Guest service and hospitality.
• Attention to detail and high cleaning standards.
• Administrative and cash-handling abilities.
• Computer literacy and office systems management.
• Flexibility, adaptability, and teamwork.

Benefits Package:

• Opportunity to work in a vibrant, popular holiday destination.
• Stable employment with a supportive team environment.
• Training and development to enhance your hospitality career.
• Varied role combining front desk operations and hands-on housekeeping tasks.