Job Description
Hotel Night Auditor Jobs in Canada. Aurora Inn is seeking a dedicated and reliable Night Auditor to join our team in Kingston, NS. In this full-time, permanent position, you will be responsible for registering guests, processing reservations, resolving guest complaints, and handling check-outs during the night shift. You will also balance cash reports, complete clerical duties, and provide exceptional customer service. No previous experience is required as we will provide training, but a high school diploma or GED is necessary. If you are detail-oriented, enjoy working independently, and have strong communication skills, we encourage you to apply for this rewarding opportunity.
Full Job Description
- Hospitality industry
- Hotel, motel, resort
- Rural area
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Screening Questions
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Other Benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Team building opportunities
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week