Account Manager jobs in New Zealand
Job Description
FLEETCOR, a global leader in commercial payment technology, is seeking a motivated and experienced Account Manager / Retention Specialist to join our high-performing team. This role is integral to our Account Management division, focused on maximizing customer retention and commercial value across Australia and New Zealand. If you’re a Senior Customer Service Representative looking to level up into account management, or a current Account Manager with a knack for customer loyalty and strategic solutions, this is the perfect opportunity to thrive in a fast-paced, innovation-driven environment. At FLEETCOR, we deliver industry-leading services and specialized payment solutions that help businesses simplify and secure their operations. Join us and be part of a future-focused, people-first company that’s redefining the way the world pays.
Full job Description:
FLEETCOR is currently looking to hire an Account Manager. We’re on the lookout for an accomplished Senior Customer Service Representative to elevate our sales team as an Account Managers / Retention Specialist. The Account Managers is a key member of FLEETCOR’s Account Management team
Responsibilities for Account Manager:
The responsibilities for the job of Account Managers are as following.
- Developing compelling, customized solutions that strengthen client relationships
- Resolving customer issues with professionalism and precision
- Negotiating terms and contracts to enhance customer satisfaction and loyalty
- Nurturing and maintaining strong, long-term relationships with existing clients
- Identifying new business opportunities within the existing customer base
- Collaborating cross-functionally with internal teams including sales, credit, and technical support
- Delivering commercially viable offerings that align with customer needs and market demands
- Providing industry-leading service and support that drives retention and growth
Requirements for Account Manager:
The requirements for the job of Account Managers are as following.
- No degree or diploma required
- Prior experience in customer service, account management, or a similar role
Skills and Knowledge Desired:
- Customer retention and account management expertise
- Outstanding listening and negotiation abilities
- Relationship building and stakeholder engagement
- Attention to detail and task prioritization
- Cross-functional collaboration and internal team coordination
- Self-direction and results-oriented mindset
Benefits Package:
- Generous retention incentives
- Fuel discounts for personal use
- Life insurance coverage
- Free gym membership
- Extra day off on your work anniversary
- A supportive, people-focused culture with regular employee incentives
- Career development in a fast-growing global organization
