Junjie Anthony Iyo Ilao
About Candidate
As a Customer Service and Inside Sales Representative is responsible for building and maintaining strong customer relationships, processing orders, and supporting sales growth through effective communication and product knowledge. This role combines customer service excellence with proactive sales support to ensure customer satisfaction and achieve company goals.
Location
Education
Bachelor of Science in Information TechnologyInterface Computer College — Major in Computer Programming and Multimedia Design [Batch 2015]Developed a strong foundation in information technology principles, software development, and multimedia applications. The program emphasized both technical and creative skills, preparing graduates for careers in programming, systems development, and digital design.
Work & Experience
• Perform retention and inbound call activities for products, utilizing standard procedures and efficient methods • Report and work on time according to scheduled shift
• Discuss a variety of flower arrangement depending on Occasion type • Coordinate with Local Florist, Vendor & courier to make sure delivering the flower with Timely manner • Establish trust and rapport with Recipients & Customers
• Discuss pricing, contracts, and terms of Delivery with associated couriers • Reach out via cold calls, emails, networking, or referrals • Use CRM tools to manage contacts and sales progress
In order to get more sales and produce the numbers above and beyond the Month to date requirements, I simply call more than 150 leads that I have on clients in 50 US states every day, including Canada & International Shipments.
Portfolio
