Customer Service Representative Jobs in Qatar

Job Description

Seed Health and Wellness is looking for a Customer Service Representative to join its team in Doha, Qatar. The role requires a dedicated professional who can manage customer inquiries, resolve issues efficiently, and deliver exceptional service. If you are passionate about wellness and have a customer-first mindset, this is an excellent opportunity to be part of a growing organization that values holistic health and healing.

About Company:

Seed Health and Wellness (SEED) is a wellness space designed to blend ancient wisdom with modern knowledge to create a complete ecosystem of nourishment, healing, and health. SEED focuses on holistic well-being—supporting the physical, mental, and spiritual aspects of life. With a mission to promote sustainable and innovative wellness practices, SEED aims to be the leading destination for individuals seeking optimal health, balance, and healing experiences.

Responsibilities for Customer Service Representative:

The responsibilities for the job of Customer Service Representatives are as following.

• Respond promptly to customer inquiries via phone, email, and in-person interactions.
• Provide accurate information about services, treatments, and wellness programs.
• Resolve customer issues efficiently while maintaining professionalism and empathy.
• Ensure customer satisfaction by delivering personalized and positive experiences.
• Maintain customer records and document interactions accurately.
• Collaborate with internal teams to address customer concerns and enhance service quality.
• Promote the company’s values and wellness mission during all interactions.

Requirements for Customer Service Representative:

The requirements for the job of Customer Service Representatives are as following.

• High school diploma or equivalent (additional certifications in customer service are a plus).
• Proven experience in a customer service or client-facing role (preferred).
• Strong communication and interpersonal skills.
• Ability to work independently as well as within a team.
• Problem-solving skills and attention to detail.
• Fluency in English (knowledge of additional languages is an advantage).

Skills and Knowledge Desired:

• Customer service and support expertise.
• Ability to build and maintain strong client relationships.
• Active listening and problem-resolution abilities.
• Professional demeanor and positive attitude.
• Strong organizational and multitasking skills.

Benefits Package:

• Opportunity to work in a wellness-focused and supportive environment.
• Be part of a growing brand that values holistic health and well-being.
• Professional development and growth opportunities.
• Collaborative and inspiring workplace culture.
• Exposure to innovative health and wellness practices.