Hotel Driver Jobs in Dubai
Job Description
The Lana, part of the prestigious Dorchester Collection, is seeking a dedicated and professional Hotel Driver to join its team in Dubai. This role is central to delivering an exceptional guest experience by ensuring safe, comfortable, and timely transportation while embodying the values of luxury, respect, and world-class hospitality.
About Company:
The Lana – Dorchester Collection, Dubai is a landmark of luxury, sophistication, and timeless hospitality. As part of the globally renowned Dorchester Collection, The Lana is committed to creating unforgettable experiences for guests and fostering a culture of inclusivity, growth, and excellence for employees. Guided by the philosophy of “We Care”, the Dorchester Collection values Passion, Personality, Respect, Working Together, and Creativity, ensuring that both guests and employees feel treasured, cherished, and celebrated.
Responsibilities for Hotel Driver:
The responsibilities for the job of Hotel Drivers are as following.
- Welcoming and assisting guests with warmth, professionalism, and courtesy.
- Safely transporting guests in luxury vehicles in a timely and comfortable manner.
- Maintaining and cleaning hotel vehicles, ensuring they are always in excellent condition.
- Planning efficient routes based on traffic and road conditions.
- Assisting doormen, luggage porters, and fellow drivers to create a flawless guest experience.
- Ensuring the hotel entrance and vehicle areas reflect the high standards of The Lana.
- Responding flexibly to guests’ special requests and handling challenges with creativity.
- Promoting and upholding the Dorchester Collection’s values and “We Care” philosophy in daily interactions.
Requirements for Hotel Driver:
The requirements for the job of Hotel Drivers are as following.
- Valid driver’s license with several years of driving experience, preferably with luxury vehicles.
- Strong customer service and communication skills in English (additional languages a plus).
- Impeccable presentation and professional demeanor at all times.
- Ability to build positive relationships with guests and provide a warm, welcoming experience.
- Reliability, punctuality, and a safety-first mindset.
- Flexibility to support hotel operations and adapt to guests’ needs.
Skills and Knowledge Desired:
- Excellent navigation and route-planning abilities.
- Strong interpersonal and customer service skills.
- Ability to remain calm and professional under pressure.
- Teamwork and collaboration with concierge and front office staff.
- Attention to detail and commitment to luxury standards.
Benefits Package:
- Competitive salary package.
- World-class training and development opportunities through the award-winning learning academy.
- Complimentary stays with breakfast in Dorchester Collection sister hotels.
- 50% discount at bars and restaurants across Dorchester Collection hotels.
- Meals provided on duty.
- Private medical and life insurance.
- Flight allowance every 24 months.
- Shared company accommodation and transportation to/from work.
- Company-provided uniform with complimentary laundry.
- Additional service charge benefits.
