Assistant Housekeeper Jobs in Malaysia
Job Description
Assistant Housekeeper Jobs in Malaysia. As an Assistant Housekeeper at Hilton, you will play a pivotal role in ensuring the smooth operation of the housekeeping department, contributing to delivering exceptional guest experiences. You will work closely with the Executive Housekeeper to maintain high standards of cleanliness and service while managing the daily operations of the team. Your responsibilities will include overseeing housekeeping operations, ensuring adherence to budgets, schedules, and policies, as well as supporting staff development and performance. This is an excellent opportunity for individuals with strong leadership and organizational skills, looking to further their career in the hospitality industry.
Full Job Description
An Assistant Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper.
What Will I Be Doing?
- Assist with overseeing Housekeeping operations
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Support departmental targets and objectives, work schedules, budgets, and policies and procedures
- Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
- Ensure team members have an up-to-date knowledge of all room categories and amenities
- Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure ongoing training to support Executive Housekeeper
- Ensure communication meetings are conducted and post-meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Support managing, training and developing the Front Office team
- Deputise in absence of Executive Housekeeper
- Assist other departments wherever necessary
What Are We Looking For?
- Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
- High level of commercial awareness and cost control capabilities
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- High level of IT proficiency
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What Will It Be Like To Work For Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
